Who We Are
DOCUdavit Solutions Inc. was founded in Toronto, Ontario in 2003 as a full scanning services and storage company, owned and operated by a group of business leaders with a successful track record of growing and managing businesses in Canada. Over the years, we have grown to become an established, high-volume provider of hard copy processing services with an extensive network of clients and deep project experience across the country.
DOCUdavit Solutions works with over 600 medical practices, 200 law firms, 10 government departments, and multiple corporations across Canada. We are the premier choice for secure and compliant outsourced document imaging, EMR conversion, coding, indexing, document management, litigation support and storage solutions. Our services are thoroughly compliant with each industry’s specific regulations, and our quality document imaging services can be adapted to work with virtually any software. DOCUdavit Solutions prides itself on promoting and upholding a culturally inclusive environment built on mutual respect.
The fundamental cornerstone of our customer relationship is privacy, confidentiality, and trust. DOCUdavit Solutions is in the business of the scanning, storage, and management of confidential documents and as such assumes a tremendous amount of responsibility and risk. To manage this responsibility, we comply with the regulations and conditions set forth by the Personal Health Information Protection Act (PHIPA) for business within the province of Ontario; as well as the Personal Information Protection and Electronic Documents Act (PIPEDA) for business across Canada. The company has mandated throughout every level of every division a fundamental understanding of privacy issues so that they can be built into all initiatives and processes. Our guarantee to provide safe, secure facilities for your valuable and confidential information includes our assurance that your information never goes offshore. All of our staff have gone through background checks, and extensive training and are required to sign employment agreements, which include confidentiality and non-disclosure clauses.
Our strict dedication to quality control and compliance with all federal and provincial policies and legislation ensure that all projects, regardless of size, satisfy regulatory requirements. Automated and manual quality assurance procedures have been put in place to ensure that all documents scanned are a true facsimile of the original, are indexed correctly, and are all successfully uploaded. These procedures significantly reduce the risk of these digitized documents being inaccurate, incomplete and/or illegible. DOCUdavit follows the International Standard Organization’s ISO 9000 series on quality management which provides guidelines on establishing its quality assurance policies and procedures. Quality control procedures are also an integral part of compliance with the Canadian standard CAN/CGSB 72.11-93: Microfilm and Electronic Images as Documentary Evidence and CAN/CGSB -72.34-2005: Electronic Records as Documentary Evidence.
We currently hold the following certifications:
- ISO 9001: 2015 and ISO 190011:2018: Quality Management Systems
- ISO 27001:2013: Quality Information Systems Management
- ISO 19005 -1: Creation and use of PDF/A-1
- ISO 16363:2012 Compliance Audit and certification of trustworthy digital repositories
- CAN/CGSB 72.11-93: Microfilm and Electronic Images as Documentary Evidence
- CAN/CGSB -72.34-2017: Electronic Records as Documentary Evidence
Our Mission is to provide high-quality, cost-effective scanning and document management services that fulfill our clients’ needs.
We fully dedicate ourselves to helping achieve our clients’ business objectives. With a diverse team of experienced professionals focused on complete customer satisfaction, making speed, accuracy, and quality our main priorities. Our firm commitment is to go above and beyond providing the best service in the industry while upholding respect, integrity, empathy, privacy, confidentiality, and security in every aspect of our business.
At DOCUdavit Solutions, we truly understand the meaning of service and are willing to customize our procedures to fit the needs of each project.
DOCUdavit Solutions works hard to provide the highest quality customer service to all clients on a daily basis. We take pride in our work and dedicate our time and effort to meeting our client’s goals while exceeding their expectations.
Driven To Exceed Your Expectations.
Whether you are a representative of a professional services firm, such as a legal firm, medical clinic or business owner, we want to hear from you about your document management challenges.
DOCUdavit is owned and operated by a group of business leaders with a successful track record of growing and managing businesses in Canada. All of our services are provided by Canadian workers in Canadian facilities. Every DOCUdavit employee is proudly dedicated to quality and confidentiality, undergoing rigorous training and background checks to ensure that every aspect of our operation is held to the highest standard.
For more about us, contact us directly.